Privacy Policy

1. Introduction

Avacasa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate investment platform at www.avacasa.life.

By using our platform, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account on our platform
• List properties for sale or rent
• Express interest in investment opportunities
• Subscribe to our newsletter or updates
• Contact us for support or inquiries
• Participate in surveys or promotional activities

2.2 Property Information

For property listings, we collect detailed information including:

• Property location, size, and specifications
• Pricing and investment details
• Property images and descriptions
• Ownership documentation
• Rental income and occupancy data

2.3 Automatically Collected Information

We automatically collect certain information when you use our platform:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our platform
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our real estate platform services
• Facilitate property listings and investment opportunities
• Match investors with suitable properties
• Process transactions and manage accounts
• Send important updates about your listings or investments
• Provide customer support and respond to inquiries
• Analyze platform usage and improve our services
• Comply with legal obligations and regulatory requirements
• Prevent fraud and ensure platform security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you explicitly consent to such sharing, such as when you express interest in a property listing.

4.2 Service Providers

We may share information with third-party service providers who assist us in operating our platform, including:

• Cloud hosting and database services (Supabase)
• Payment processing providers
• Analytics and marketing tools
• Customer support platforms
• Legal and compliance services

4.3 Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We use industry-standard encryption for data transmission and storage, and regularly review our security practices to ensure the protection of your information.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Correct or update inaccurate information
• Delete your personal information
• Restrict or object to certain processing activities
• Data portability
• Withdraw consent where applicable

To exercise these rights, please contact us at privacy@avacasa.life.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

We use cookies for authentication, analytics, and to remember your preferences. You may disable cookies, but this may affect the functionality of our platform.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: